Authors : Majddadin Ansari and Badri Shahtalebi
Abstract: This study, aimed to identify the user experience of the application of information and communication technology in education organization based on a phenomenological approach by qualitative approach using in-depth interviews were conducted. Research environment consists of all users of information and communication technology in education organization formed in Isfahan using snowball sampling interviews until saturation data (n = 18) continued. The current findings implemented 94 concept of “damage” ICT in education organization was achieved. It should be noted that injuries in 13 categories of “lack of security”, “lack of support and lack of timely information,” “lack of education”, “health problems”, “Personnel resistance”, “costly”, “fading social relations”, “fading of ethics”, “lack of suitable culture”, “lack of resources”, “affiliation”, “complexity” and “mismatch with the structure of the organization” were divided.
Majddadin Ansari and Badri Shahtalebi, 2016. Users Experience Damage Applying Information and Communication Technologies (Qualitative Research). International Business Management, 10: 3667-3672.