Authors : Mazin Aledeinat, Mohamed Harith and Mohamed Shahar
Abstract: In recent times, it has been revealed by many researchers that job satisfaction is one of the crucial factors that influence organizational leadership behaviour as well as the sustainability of the organization while increasing competitive advantage. As a result of this organizations make effort to enhance job satisfaction. In general, findings of past studies have shown that organizational citizenship behaviour is directly influenced by organizational commitment and organizational support. However, just few empirical studies have shown the significance of job satisfaction as a mediating variable to organizational citizenship behaviour. The aim of this study is to explain the role played by job satisfaction as a mediating variable in the effects which organizational commitment and organizational support have on organizational citizenship while emphasizing on the effects of organizational commitment and organizational support on organizational citizenship behaviour.
Mazin Aledeinat, Mohamed Harith and Mohamed Shahar, 2017. The Effects of Organizational Support and Organizational Commitment on Organizational Citizenship Behaviour: The Mediating Role of Job Satisfaction. International Business Management, 11: 1663-1668.