Authors : A.A. Subiyanto, Sapja Anantanyu, Tonang Ardyanto and Qurrotul Aini
Abstract: PKU Muhammadiyah Hospital is a hospital that specialized in the field of health care under the central leadership of Muhammadiyah. The increasingly sharp competition and fast in the field of technology led to drastic changes in each organization, thus requiring human resources that have the ability to provide excellent service and can provide the value of customer satisfaction (customer satisfaction) is oriented to the vision and mission of the organization (customer value) organization so as to bring the human resources that have expertise and unique capabilities. In order for the hospital to survive and thrive adjust competitive conditions increasingly competitive, the hospital should have a competitive advantage (competitive advantage) to be the best by the way should strive to improve the quality of human resources starting from the head down to subordinates and reliable management system. This research used mixed method with the quantitative and qualitative approaches. Used primary data in the field was obtained from interviews, groups discussion and a questionnaire to all levels of managers. The research was conducted in September 2015. The object of research is leadership and management (the peak level managers, mid-level managers and lower level managers) at PKU Muhammadiyah Hospital in Yogyakarta. The results showed that the leadership and management skills (finance, Human Resources (HR), quality, medicine information systems and equipment) of top manager is (likert scale = 3) while the middle and lower managers considered not sufficiently competent (likert scale = 2).
A.A. Subiyanto, Sapja Anantanyu, Tonang Ardyanto and Qurrotul Aini, 2017. Managerial Leadership Competence in PKU Muhammadiyah Hospital of Yogyakarta. International Business Management, 11: 172-176.