The Social Sciences

Year: 2017
Volume: 12
Issue: 1
Page No. 119 - 124

The Assessment of e-Government Initiatives in the Republic of Kosovo

Authors : Valeart Doli, Fridrich Racz, Tereza Oteenaskova and Vladimir Bures

Abstract: The aim of this manuscript is to evaluate the e-government initiatives in the Republic of Kosovo (current state in 2015). Secondary data were analyzed in the literature review while the collection of primary data was done through an online survey with the citizens of the country. The use of secondary data resulted with a thorough situational analysis on interoperability, electronic services, network, hardware and software of the e-government in Kosovo. The collection of the primary data gave for the first time a glimpse of the e-government efficiency in Kosovo. Moreover, using the same design of the questionnaires as were used in the similar survey for the EU 27+ countries enabled the easy comparison of the results between two surveys. An initiative was transformed into a real strategy while being advertised with pomposity by the Kosovo Government in 2008. Until now it has fallen short in implementation and enabling its citizens to interact with the public agencies and its officials.

How to cite this article:

Valeart Doli, Fridrich Racz, Tereza Oteenaskova and Vladimir Bures, 2017. The Assessment of e-Government Initiatives in the Republic of Kosovo. The Social Sciences, 12: 119-124.

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