The Social Sciences

Year: 2017
Volume: 12
Issue: 11
Page No. 2044 - 2050

The Leadership Selection and Bureaucracy Reformation to Improve the Public Service at the Regional Water Supply Company (PDAM) of Makassar

Authors : Muhammadiah and Jaelan Usman

Abstract: This study aimed to explain the key issues to be discussed include the leadership selection and bureaucracy reformation to improve the public service in the Regional Water Supply Company (PDAM), particularly the bureaucracy system that emphasized the ethics of public service. In other words, this study aimed to develop a reform-minded leadership model with the bureaucracy reformation principles in an effort to realize the forming purposes of the Regional Water Supply Company (PDAM). The method used in this study was qualitative descriptive which applied the phenomenology approach and case study on the availability and need for clean water by the Regional Water Supply Company (PDAM) of Makassar. The data analysis was based on goals and objectives of the study that had been determined, i.e., to describes the leadership reformation associated with the realization of the bureaucracy that emphasize the public service ethics in the Regional Water Supply Company (PDAM) of Makassar. The results of this study revealed that the leadership reformation, particularly the candidate selection of the president director in the Regional Water Supply Company (PDAM) of Makassar through a lengthy and winding process. In the life of the nations and states in various parts of the world, growing bureaucracy is the main vehicle for the implementation of the country in various fields of national life and in relations between nations. Besides managing the service, the bureaucracy is also in charge to transform various political decisions into various public policies for performing the implementation management of these policies operationally. Therefore, it is realized that the bureaucracy is a critical success factor for overall government agendas including in realizing the good governance which is free form corruption (clean government) in the surrounding scenarios embodiment of good governance. However, the nation and others nation’s experiences show that bureaucracy is not always able to organize their tasks and functions automatically and independently as well as generating significant performance.

How to cite this article:

Muhammadiah and Jaelan Usman, 2017. The Leadership Selection and Bureaucracy Reformation to Improve the Public Service at the Regional Water Supply Company (PDAM) of Makassar. The Social Sciences, 12: 2044-2050.

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