Authors : Lim Sanny and Ria Amalia
Abstract: The purpose of this study is to analyze the factors that cause defect in production, ways to reduce the number of defects that occur in the manufacture of the product and to determine the best solution that can be recommended to reduce production defects causes. The methods used in this research are literature study, observation, interview and documentation to collect primary and secondary data along with 7 tools of quality method for data processing, analysis and finding solutions. The result by using 7 tools of quality method finds that there are 6 types of production defects in the company in which 3 of them have high frequency of defect. These defects are caused by several major factors which are machines, men, measurement and environment. In addition, the results also show that the company’s production processes are outside the control limits. Therefore, the company is advised to take immediate quality control steps by monitoring the productivity of two main factors that cause defect which are machines and men. If this action goes well, the company can decrease the number of production defects that occur.
Lim Sanny and Ria Amalia, 2015. Quality Improvement Strategy to Defect Reduction with Seven Tools Method: Case in Food Field Company in Indonesia. International Business Management, 9: 445-451.