References

Amundson , S.J., 2003. An exploratory study of emotional intelligence, group emotional competence and effectiveness of health care and human service teams. Ph.D. Thesis, Faculty of the School of Professional Studies of Gonzaga University, United States.

Appelbaum, S., N. Bartolomucci, E. Beaumier, J. Boulanger and R. Corrigan et al., 2004. Organizational citizenship behavior: A case study of culture, leadership and trust. Manage. Dec., 42: 13-40.
CrossRef  |  

Baron, R.M. and D.A. Kenny, 1986. The moderator-mediator variable distinction in social psychological research: Conceptual, strategic and statistical considerations. J. Pers. Social Psychol., 51: 1173-1182.
CrossRef  |  PubMed  |  Direct Link  |  

Beh, L.S., 2006. Predicting quality of work life: The implications of career dimensions. Proceedings of the 8th International Conference on Business and Information, Volume 3, May 23-27, 2006, Paphos, Cyprus. -.

Brickle, J., 2010. Exploring direct-care professionals perception of the effect of supervisors emotional intelligence on practice. Ph.D. Thesis, University of Phoenix, Arizona, United States.

Dhaya , J., 2007. The role of experience in the development of bar managers social competencies. Master of Commerc Thesis, Department of Management, Rhodes University.

Fourie, A.S., 2004. Predicting satisfaction with quality of work life. Master's of Arts, Psychology at the University of South Africa.

Gerald, G.R., 2010. Effects of emotional intelligence on teacher retention. Ph.D. Thesis, Faculty of the Consortium of Southeastern Louisiana University.

Goleman, D., R. Boyatzis and Hay Group, 2007. Emotional and Social Competency Inventory: University Edition. Hay Group, Boston, USA.

Kaila, H.L., 2006. Industrial and Organisational Psychology. Kalpaz Publications, Delhi.

Kappagoda, U.W.M.R., 2012. Emotional intelligence and its impact on task performance and contextual performance. Int. J. Res. Comput. Appl. Manage., 2: 32-36.

Kirkland, K.L., 2011. The effect of emotional intelligence on emotional competence and transformational leadership. Ph.D. Thesis, University of New York, USA.

Kondalkar, V.G., 2009. Organization Effectiveness and Change Management. Asoke K. Ghosh, PHI Learning Pvt. Ltd., New Delhi.

Lagomarsino, R. and P. Cardona, 2003. Relationships among leadership, organizational commitment and ocb in uruguayan health institutions. Working Papers No. 494, February 2003. IESE Business School-University of Navarra. Barcelona, pp: 1-22. http://www.iese.edu/research/pdfs/DI-0494-E.pdf.

Ling, Y.L., 2011. The relationship between leaders' emotional intelligence and job satisfaction at intel Malaysia. Master's of Human Resource Management, College of Business, University Utara Malaysia.

Organ, D.W., 1988. Organizational Citizenship Behavior: The Good Soldier Syndrome. Lexington Books, Lexington, MA., ISBN-13: 9780669117882, Pages: 132.

Organ, D.W., 1997. Organizational citizenship behavior: It's construct clean-up time. Hum. Perform., 10: 85-97.
CrossRef  |  Direct Link  |  

Podsakoff, P.M., M. Ahearne and S.B. MacKenzie, 1997. Organizational citizenship behavior and the quantity and quality of work group performance. J. Applied Psychol., 82: 262-270.
CrossRef  |  PubMed  |  

Podsakoff, P.M., S.B. MacKenzie, J.B. Paine and D.G. Bachrach, 2000. Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. J. Manage., 26: 513-563.
CrossRef  |  Direct Link  |  

Rethinam, G.S. and M. Ismail, 2008. Work condition and predictors of quality of work life of information system personnel. J. Global Bus. Manage., 4: 297-305.
Direct Link  |  

Saeidi, P. and A.H. Sousaraie, 2011. Investigating the relationship between applying the quality and quantity of work life and organizational operation. World Applied Sci. J., 13: 1735-1739.
Direct Link  |  

Sarampote, N.C., 2007. The sibling relationship and its contribution to social and emotional competence in middle childhood. Ph.D. Thesis, George Mason University.

Saxe, D., 2011. The relationship between transformational leadership and the emotional and social competence of the school leader. Ph.D. Thesis, Loyola University Chicago, Chicago, Illinois.

Stevens, C.M., 2010. Examining the relationship among turnover, emotional intelligence, stress and coping among nursing home administrators. Ph.D. Thesis, Reap College of Education and Human Development, Marywood University.

Verbeke, W., F. Belschak and R.P. Bagozzi, 2004. Exploring emotional competence: Its effects on coping, social capital and performance of salespeople. ERIM Report Series Reference No. ERS-2004-014-ORG. http://papers.ssrn.com/sol3/papers.cfm?abstract_id=513775.

Vieira, R.M., 2008. Exploring the relationship between emotional competence and leadership performance in corporate managers. Ph.D. Thesis, Faculty of the Graduate School of Applied and Professional Psychology of Rutgers, State University of New Jersey.

Wallander, J.L., 2000. Social: Emotional competence and physical health. A Report Prepared for the Collaborative to Advance Social and Emotional Learning and the Center for Advancement of Health with funding from the Fetzer Institute.