International Business Management
Year:
2016
Volume:
10
Issue:
11
Page No.
2185 - 2189
References
Conti, T.A., 2007. A history and review of the European quality award model. TQM Mag., 19: 112-128.
CrossRef | Direct Link | Kristensen, K. and H.J. Juhl, 1999. Beyond the Bottom Line-Measuring Stakeholder Value. In: The Nordic School of Quality Management, Edvardsson, B. and A. Gustafsson (Eds.)., Studentlitteratur, Lund, Sweden.
Luthans, F., 2011. Organizational Behavior: An Evidence-Based Approach. 12th Edn., McGraw-Hill Irwin, New York, ISBN: 9780071289399, Page: 574.
Robbins, S.P. and T.A. Judge, 2013. Organizational Behavior. 15th Edn., Pearson Education, Inc. USA.
Simons, R., 1995. Levers of Control: How Managers Use Innovative Control Systems to Drive Strategic Renewal. Harvard Business School Press, Boston, USA., ISBN: 9780875845593, Pages: 217.