International Business Management
Year:
2017
Volume:
11
Issue:
12
Page No.
1991 - 1997
References
Ajzen, I. and M. Fishbein, 1980. Understanding Attitudes and Predicting Social Behavior. Prentice-Hall, Englewood Cliffs, New Jersey, ISBN-13: 978-0139364358, Pages: 278.
Ajzen, I., 1991. The theory of planned behavior. Organiz. Behav. Hum. Decis. Process., 50: 179-211.
CrossRef | Direct Link | Alsajjan, B.A., 2009. The relative importance of trust intentions and trust beliefs in internet banking adoption. Intl. Rev. Bus. Res. Pap., 5: 257-272.
Direct Link | Chong, A.Y.L., K.B. Ooi, B. Lin and B.I. Tan, 2010. Online banking adoption: An empirical analysis. Int. J. Bank Market., 28: 267-287.
CrossRef | Clemes, M.D., C. Gan and D. Zhang, 2010. Customer switching behaviour in the Chinese retail banking industry. Intl. J. Bank Marketing, 28: 519-546.
Direct Link | Curran, J.M. and M.L. Meuter, 2005. Self-service technology adoption: Comparing three technologies. J. Serv. Market., 19: 103-113.
CrossRef | Davis, F.D., 1985. A technology acceptance model for empirically testing new end-user information systems: Theory and results. Ph.D Thesis, Massachusetts Institute of Technology, Cambridge, Massachusetts.
Donner, J., 2007. M-banking and m-payments services in the developing world: Complements or substitutes for trust and social capital. Proceedings of the 57th Annual Meeting of the International Communication Association Preconference on Mobile Communication, May 23-24, 2007, International Communication Association, San Francisco, California, USA., pp: 1-16.
Flavian, C., M. Guinaliu and E. Torres, 2005. The influence of corporate image on consumer trust: A comparative analysis in traditional versus internet banking. Internet Res., 15: 447-470.
CrossRef | Gounaris, S. and C. Koritos, 2008. Investigating the drivers of Internet banking adoption decision: A comparison of three alternative fireworks. Int. J. Bank Market., 26: 282-304.
Hernandez, J.M. and J.A. Mazzon, 2007. Adoption of internet banking: Proposition and implementation of an integrated methodology approach. Int. J. Bank Market., 25: 72-88.
CrossRef | Koenig-Lewis, N., A. Palmer and A. Moll, 2010. Predicting young consumers take up of mobile banking services. Intl. J. Bank Marketing, 28: 410-432.
Direct Link | Laforet, S. and X. Li, 2005. Consumers attitudes towards online and mobile banking in China. Int. J. Bank Market., 23: 362-380.
CrossRef | Direct Link | Laukkanen, T. and V. Kiviniemi, 2010. The role of information in mobile banking resistance. Int. J. Bank Market., 28: 372-388.
Direct Link | Lee, J. and A. Allaway, 2002. Effects of personal control on adoption of self-service technology innovations. J. Servic. Market., 16: 553-572.
CrossRef | Direct Link | Munoz-Leiva, F., T. Luque-Martinez and J. Sanchez-Fernandez, 2010. How to improve trust toward electronic banking. Online Inf. Rev., 34: 907-934.
Nilsson, D., 2007. A cross-cultural comparison of self-service technology use. Eur. J. Marketing, 41: 367-381.
Direct Link | Sum Chau, V. and L.W. Ngai, 2010. The youth market for internet banking services: Perceptions, attitude and behaviour. J. Serv. Marketing, 24: 42-60.
Direct Link | Susskind, A.M. and M.A. Stefanone, 2010. Internet apprehensiveness: An examination of on-line information seeking and purchasing behavior. J. Hospitality Tourism Technol., 1: 5-29.
Direct Link | Wang, J.S. and T.S. Pho, 2009. Drivers of customer intention to use online banking: An empirical study in Vietnam. Afr. J. Bus. Manag., 3: 669-677.
CrossRef | Direct Link | Wang, Y., H.P. Lo and Y.V. Hui, 2003. The antecedents of service quality and product quality and their influences on bank reputation: Evidence from the banking industry in China. Manage. Serv. Qual., 13: 72-83.
Direct Link | Wessels, L. and J. Drennan, 2010. An investigation of consumer acceptance of M-banking. Int. J. Bank Marketing, 28: 547-568.
CrossRef | Wong, D.H., N. Rexha and I. Phau, 2008. Re-examining traditional service quality in an e-banking era. Int. J. Bank Market., 26: 526-545.
CrossRef | Direct Link | Wu, S. and C. Lo, 2009. The influence of core-brand attitude and consumer perception on purchase intention towards extended product. Asia Pacific J. Market. Logistics, 21: 174-194.
CrossRef | Zhao, A.L., N. Koenig-Lewis, S. Hanmer-Lloyd and P. Ward, 2010. Adoption of internet banking services in China: Is it all about trust? Int. J. Bank Marketing, 28: 7-26.
CrossRef |