Journal of Engineering and Applied Sciences

Year: 2018
Volume: 13
Issue: 2 SI
Page No. 2889 - 2892

Factors Affecting the Korean Customer’s Choice of Hospitals

Authors : Mi-JoonLee

References

Anonymous, 2015. Patient safety law in Korea. Ministry of Health and Family Welfare, South Korea. http://www.law.go.kr/lsInfoP.do?lsiSeq=167782&efYd=20160729

Anonymous, 2017. Status of medical care institutions by city and province. National Health Insurance Corporation, Seoul, South Korea. http://kosis.kr/statHtml/statHtml.do?orgId=354&tblId=DT_MIRE01

Bostan, S., T. Acuner and G. Yilmaz, 2007. Patient (customer) expectations in hospitals. Health Policy, 82: 62-70.
Direct Link  |  

Kim, E.H. and S.Y. Yu, 2009. The hospital selection study according to the hospital characteristic of the medical consumer: Focus on medical advertising implication. Korean J. Consum. Advertising Psychol., 10: 401-417.
Direct Link  |  

Kim, M.K., D.C. Lee, S.J. Kim and M.J. Kang, 2016. [Effects on users utility value of hospital choice to the patients satisfaction and intention of re-visit in Busan (In Korean)]. J. Korean Data Anal. Soc., 10: 3387-3398.
Direct Link  |  

Kucukarslan, S.N. and A. Nadkarni, 2008. Evaluating medication-related services in a hospital setting using the disconfirmation of expectations model of satisfaction. Res. Soc. Administrative Pharm., 4: 12-22.
PubMed  |  Direct Link  |  

Lim, D.G. and D. Jaegal, 2011. [A study on factors in selecting hospital of the elderly in Andong (In Korean)]. Soc. Sci. Res. Rev., 27: 121-139.
Direct Link  |  

Nam, S.Y., 2016. Customer friendly image towards regional general hospitals. J. Korea Contents Assoc., 16: 509-519.
CrossRef  |  Direct Link  |  

Park, K.M., J.H. Yang and D.M. Chang, 2015. The effects of hospital choice factors on customer satisfaction and revisiting intention in general hospitals. J. Korea Contents Assoc., 15: 375-388.
CrossRef  |  Direct Link  |  

Shin, S.H. and H.I. Park, 2016. The relationship of the inner opinion will according to the medical service using experience and choice action intention: Mediating effects of the emotional attachnent and patient satisfaction level. Korean J. Bus. Administration, 2016: 550-570.

Design and power by Medwell Web Development Team. © Medwell Publishing 2024 All Rights Reserved