Journal of Engineering and Applied Sciences
Year:
2017
Volume:
12
Issue:
8 SI
Page No.
8246 - 8250
References
Ferdinand, A., 2006. Management Research Methods. Badan Penerbit Universitas Diponegoro, Semarang, Indonesia, Pages: 248.
Ferdinand, A., 2006. Structural Equation Modeling in Management Research. Badan Penerbit Universitas Diponegoro, Semarang, Indonesia.
Jasfar, F., 2002. Management Services: Integrated Approach. PT. Ghalia Indonesia Printing, Jakarta, Indonesia,.
Mowen, J.C. and M. Minor, 2002. Consumer Behavior. Vol. 1, Erlangga Publisher, Jakarta, Indonesia,.
Odekerken-Schroeder, G., K. de Wulf and K.E. Reynolds, 2000. Relationship marketing effectiveness in retailing: A contingency approach. MAXX Working Paper 2000-02, Maastricht Academic Center, April 25, 2000.
Odekerken-Schröder, G., D.K. Wulf and K.E. Reynolds, 2000. Relationship marketing effectiveness in retailing: A contingency aproach. Maastricht Research School of Economics of Technology and Organizations, Kuala Lumpur, Malaysia.
Santoso, S., 2012. SEM Analysis using Amos. Gramedia, Jakarta, Indonesia,.
Sugiyono, 2008. Qualitative Quantitative Research Methods and R&D. Alfabeta, Bandung, Indonesia,.
Tjiptono, F. and G. Chandra, 2011. Service, Quality, Satisfaction. 3rd Edn., Yogyakarta, Indonesia.